LG Planning Group
Last Revised: August 17, 2016.
1 Eligibility Requirements
The Services are not intended for use by any individual under the age of 18. Users under 18 or any are not allowed to register with or use the Services.
Company does not knowingly collect or solicit Personal Information from anyone under the age of 13 or knowingly allow such persons to register on the Services. If we learn that we have collected Personal Information from anyone under the age of 13, we will delete that information.
2 Information We Collect
Upon registration with the Services, a user profile is developed to further customize the user’s experience. We collect certain personally identifiable information (collectively, “Personal Information”) you actively enter onto our online forms during registration or while using the Services.
2.1 Information We Collect From You
When you register on, or otherwise use the Services, we may collect information you provide via forms, surveys, applications or other online fields including, without limitation: Email, Password, Name, Date of Birth, Address and Zip Code, Telephone, fax and mobile numbers, Account Numbers, Billing information, Company information that you provide, Financial information that you provide, etc.
2.2 Login Through Third Party Websites
In some cases, we may allow you to login to the Service using third party websites (including social network sites such as, without limitation, Linkedin, Facebook or Twitter) (a "Third Party Website"). If you login to the Service through a Third Party Website, we access and collect information about your use of the Third Party Website and information you provide to such Third Party Website. To the extent you and the Third Party Website allow, we may access your information that is publicly available to other users of the Third Party Website and all information you have provided to the Third Party Website, such as login e-mail and other content information, friends lists, network statistics and updates regarding your Third Party Website account. We will notify you before we collect such information from such Third Party Website.
2.3 Cookies and Other Technology
We may also use web beacons to access our cookies. A web beacon is an electronic file on a Web page that allows us to count users who have visited that page and to recognize users by accessing our cookies. Further, a web beacon can be used in HTML-formatted email to determine responses to our communications and measure their effectiveness. You can avoid web beacons by turning off HTML display and displaying only the text portion of your email.
Company does not track users across third party websites, and therefore does not use or respond to "do not track" signals in your web browser. However, some Third Party Websites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, certain website browsers allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.
We may participate in behavioral-based advertising. This means that a third party may place a cookie on your browser, or use a web beacon, to collect information about your use of our website so that they can provide advertising about products and services tailored to your interest. That advertising may appear either on our website, or on other websites. If you would like to opt-out from having the behavioral-based advertising companies with whom we have a relationship use your information for advertising purposes you can do so by visiting the Network Advertising Initiative or Digital Advertising Alliance.
We use information from social media platforms and networks that you use in connection with our website or that share or allow you to share information with us, such as Facebook, Twitter, and Instagram. For example, if you use functionalities, plugins, widgets, or tools from social media platforms or networks in connection with our website (e.g., to log into an account or to share other content with your friends and followers on social media), we will collect the information that you share with us, or that those social media platforms or networks share with us. For more information about social media platform and network privacy practices, please review the privacy policies and settings of the social media platforms and networks that you use;
—cookies (which may be session-based or persistent, and are typically small data files that are stored on your hard drive or in connection with your Internet browser);
—web beacons or tags (small images embedded into websites or emails that send information about your computer, tablet, phone, or other device when you visit our website, use or mobile application, or open an email we send to you);
—website and mobile application log files (which we tend to create automatically in connection with access to and use of our website);
—other technologies (which may be similar to or different than the methods noted above).
3 How We Use Your Information
3.1 To Provide the Services
We use the information that we collect from you to provide you with the Services, support and enhance your use of the Services, allow you to evaluate your eligibility for such products or services, to monitor which features of the Services are used most and to allow us to determine which features we need to focus on improving and to run surveys and contests. We may also use the information and data that we collect, in whatever manner collected, to (i) remember your information to facilitate future visits to the Sites or later use of the Services; (ii) provide customized, directed content or information; (iii) monitor aggregate metrics such as total number of visitors, demographics, traffic, and usage of the Site and Services; and (iv) monitor the effectiveness of our Services and diagnose issues, fix and enhance our Services. If you choose to provide us with Personal Information, you consent to the transfer and storage of that information on our servers located in the United States.
When you register online on the Service, you may be given the option of receiving periodic informational/promotional mail or e-mail from Company. You choose whether or not to receive correspondence when you provide this information or by changing your preferences within your registration profile at any time.
We use non-Personal Information collected from users of the Services in the aggregate, so that we can improve the Services and for business and administrative purposes.
3.2 Marketing and Advertising
The company may use your information to send you marketing and advertising communications; advise on update you on changes and new relevant products and programs; and to customize the marketing and advertising that we show you (we offer choices about marketing and advertising as noted in the Your Choices section below);
Email Choices. You can opt out of marketing or advertising emails by using the "unsubscribe" link or mechanism noted in marketing or advertising emails you receive from us or lgplanninggroup.com. You may also request to opt out of marketing or advertising emails by contacting us through one of the methods specified in the "Additional Information and Contacting Us" section below and sharing the email address at which you are receiving marketing or advertising emails.
Direct Mail Choices. You may opt out of receiving marketing or advertising by direct mail by contacting us through one of the methods specified in the "Additional Information and Contacting Us" section below and sharing the name and mailing address that you would like to opt out. Please note that these requests may take up to 8–10 weeks to become effective.
3.3 Diagnose Website Problems
Company uses your Internet Protocol (IP) address to help diagnose problems with our computer server, and to administer the Website. Your IP address is also used to gather broad demographic data. It is not stored or linked to your personal profile information, such as name or contact information.
3.4 Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
3.5 Customer Service
4 Our Disclosure of Your Information
4.1 Aggregated Data
Company may share aggregated usage and log data collected from users of the Services with third parties for industry analysis and demographic profiling, but such aggregated data will not include any Personal Information.
4.2 Third Party Service Providers
4.3 Law Enforcement
Company cooperates with government and law enforcement officials, agencies and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials, agencies or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal processes (including but not limited to subpoenas), to protect the property and rights of Company or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical or legally actionable activity.
4.4 Business Transfers
4.5 Employer Disclosure
If you are an individual and your account (i) is paid for by your employer, (ii) was created at the request of your employer, (iii) uses a work-sponsored email address, (iv) is administered by your employer, and/or (v) otherwise reasonably appears to us as controlled by your employer, we will consider your account and all information associated therewith as property of your employer as the ultimate account holder. This means that upon request of your employer, we will disclose information you share with us to your employer. Upon the cessation of your employment for any reason, you will have to create a new account to continue to access the Sites and Services, and we may block or discontinue access rights associated with your old employer account.
5 Accessing and Updating Your Personal Information and Preferences
If your Personal Information changes, or if you no longer desire our Services, or if you wish to update your preferences to receive email or other communications from us, you may correct, delete inaccuracies, or amend your Personal Information and preferences by making the change on our user information page or by contacting us at email@example.com. We will use commercially reasonable efforts to respond to your access request within 30 days.
6 Retention of Personal Information
It is our policy to protect your account information against unauthorized access or release. However, we cannot guarantee the security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet, and any information you transmit to Company you do at your own risk. We recommend that you use unique numbers, letters and special characters in your password and not disclose your password to anyone. If you do share your password or Personal Information with others, you are responsible for all actions taken in the name of your account. If your password has been compromised for any reason, you should immediately notify Company at admin@LG.com and change your password.
In addition, we have procedures that limit Company employees and contractors’ access to Personal Information. Only those employees and contractors with a business reason to know have access to such information. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures, mandatory training programs, and internal policies on data privacy and corporate integrity. We take appropriate disciplinary measures to enforce employee privacy responsibilities.
When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We will not store your complete credit card information on our servers, but will only use an incomplete identifier (e.g., last four digits of your credit card number) to identify your account. Any complete credit card information you choose to store in connection with your account will be stored by our third party payment processing service providers such as, without limitation, PayPal, Stripe, Inc., Plaid Technologies, Inc. and Intuit, Inc. or one or more of each entity’s subsidiaries in the united States and other countries.
8 Individual California Residents
California residents may choose to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes or choose to opt out of such disclosure. Our policy is not to disclose personal information collected online to a third party for directing marketing without your approval. To make a request or to opt out at any time, please contact us at firstname.lastname@example.org or the other contact information provided below. It is important to note that this opt-out does not prohibit disclosures made for non-marketing purposes.
9 Third Party Links
We may provide links to Third Party Websites, such as credit bureaus, service providers or merchants. If you follow links to sites not affiliated or controlled by Company, you should review their privacy and security policies and other terms and conditions. Company does not guarantee and is not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of their information.
11 Users Outside the United States
12 Additional Information and Contacting us
LG Planning Group
445 Broadhollow Road
Melville, NY, 11747
Attention: Legal Department